Comments on: Is Empire Gold Buyers A Scam?

By: American Gold Refinery

American Gold Refinery — Tue, 29 Nov 2011 16:39:13 +0000

Humans are great, speaking to them on the phone is even better, buying gold from them even tops that!

By: Ann

Ann — Wed, 04 Aug 2010 18:08:33 +0000

I would also like to add to my previous comment that Empire’s customer service was excellent. I was very comfortable with the fact that they answered all my questions, and even called soon after ordering by FedEx pak (which is insured more so than others and can be tracked) to see if I had any questions. The rep. that I spoke with, Sandi, informed me exactly how their process worked and how they made their calculations in determining your gold’s value. She was also very knowledgeable, personable and friendly and didn’t make you feel rushed. I had some follow questions that I e-mailed to her, and they were answered in a very timely manner. And, yes, I agree with the assessment that when you call Empire, you actually SPEAK TO A HUMAN. Definite plus.

By: Ann

Ann — Wed, 04 Aug 2010 17:47:48 +0000

I too, used Empire Gold Buyers very recently. I did my homework and research on the process involved, I researched numerous internet gold buyers, checked reviews, ratings, prices of gold, etc. I chose Empire because of their reputation and low customer complaints. I found a few negative complaints against them, but I also know that you can’t please everyone. I KNEW EXACTLY what I was sending them, weight, karats, etc. My expected percentage (which was higher than what other buyers and sites were offering) was exceeded by Empire. The whole process was flawless, beginning to end. I can certainly speak to your experience with Empire, as mine was the same. I WOULD NOT HESITATE to do business with them again, and I will recommend Empire Gold Buyers to all my friends. Kudos to Empire.